How do I use my Control Panel (cPanel)?

• The most thorough documentation for using cPanel is located at the cPanel vendor site.  At the cPanel site you will learn how to add new E-Mail accounts, remove existing E-Mail accounts, forward your E-Mail addresses, view your site statistics, and much more.  You can find the documentation by clicking HERE (opens in a new browser window). 

  How do I upgrade / downgrade my account?

• Simply use my CONTACT form to let me know if you need to upgrade or downgrade your existing account.

  How do I move my existing site to Zipp Internet Services?

• Every situation is different, but generally, there are 4 basic steps in moving your site from your current hosting company to Zipp Internet's Server if you would like to do it yourself.
  
  1) Select and order your Zipp Internet HOSTING package.
  2) Move the contents of your current site to your new Zipp Internet site location using FTP. 
  3) Setup email accounts, forwarders, auto responders, etc. using your cPanel.
  4) Change the name server for your domain at the registrar where your domain is registered.  In 24 to 48 hours, your changes should start to take effect.

• OR ... If you like, I can do it for you.

  If I choose Zipp Internet for hosting, how soon will my account be set up and ready to use?

• Your account will be setup within 6 hours, or less in many cases.  You will receive an email with your account information, IP address, user name, password and other relevant information.  If you already have a site design, you can then start uploading your site.  If you have chosen to have me design your site, charges for hosting will not begin until the site is completed, but you will be able to view the progress of the design, and setup new E-Mail accounts for immediate use while the site design is in the development stage.

  Can you handle domain name registration for me?

• Yes.  If you would like me to handle your domain registrations, there are two ways to do this:

1. RECOMMENDED:  I can create an account for you at the domain Registrar of your choice (I highly recommend GODADDY.COM) using your credit card information, after which I will register whichever name or names you have selected for your domain.  After creating this account for you, I will E-Mail your account login information should you later decide to add more domains yourself, or take advantage of other offerings presented by the Registrar.
   
   
2. I can register domain names for you at my own Registry account (at Godaddy.com) and add the charge for the domain to your hosting bill.  I do not charge more than the actual Registrar's fees for Domain registration, and offer this service as a convenience for my clients.  If you choose this option, you will still be the owner of the domain.

  Can my customers securely order goods or services if my site is hosted on your server?

• Yes.  All you have to do is order an SSL (Secure Sockets Layer) Certificate for installation on my server at your site location.  GODADDY.COM offers these certificates at prices that are extremely affordable ($19.99 for one year, with price reductions if ordered for more than one year).  If you order your own SSL Certificate, I will install it on my server for a setup fee of $50 per install.  SSL Certificates require a dedicated (static) IP address to function.  Because IP address allocation is ultimately controlled by the American Registry For Internet Numbers (ARIN), I charge a nominal monthly fee of $1 for assigning a dedicated IP address to a domain hosted on my server.
  
  After you have your SSL Certificate installed on my server, when your customers order goods or services at your site, the information is submitted with up to 256-bit encryption level. 


FROM GODADDY.COM:


"The actual encryption strength on a secure Web site connection enabled by a digital SSL certificate is determined by the level of encryption supported by the site visitor's browser and the server that the Web site resides on. For example, the combination of a Firefox browser and an Apache Web server enables 256-bit AES encryption with our SSL certificates. That means that if your Web site is hosted on a server whose software supports 256-bit encryption — such as Apache —, then site visitors that use a Firefox browser will have their transactions with your site protected by 256-encryption. Thus with the right combination of Web browser and Web server, you can establish a 256-bit encrypted secure connection via an SSL certificate.


Encryption strength is measured in key length — number of bits in the key. To decipher an SSL communication, one needs to generate the correct decoding key. Mathematically speaking, 2n possible values exist for an n-bit key. Thus, 40-bit encryption involves 240 possible values, 128-bit encryption 2128 combinations, and 256-bit keys involves a staggering 2256 possible combinations, rendering the encrypted data de facto impervious to intrusion. Even with a brute-force attack (the process of systematically trying all possible combinations until the right one is found) cracking a 256-bit encryption is computationally unfeasible."

 

Zipp Internet's Linux-based hosting plans run Apache, so if you are hosting your Web site with us on one of those plans, your visitors’ sensitive data can be protected with the highest grade of protection through 256-bit encryption.  I use Godaddy's "Turbo SSL".  Godaddy provides some code that will produce an image on your site which verifies for your customers your site security.  The image looks like this: